Understanding and Explaining Management Practices to Promote Higher Productivity in UK Businesses

Lead Research Organisation: National Institute of Economic & Soc Res
Department Name: National Institute of Economic & Soc Res

Abstract

Our Management and Expectations Survey (MES), cited in the ESRC call, arose from a partnership between the ONS and ESCoE: it is the largest ever survey of UK management capabilities, executed on a population of 25,000 firms across industries, regions, firm sizes and ages documenting the variable quality of management practices across UK businesses. Our analysis found a significant relationship between management practices and labour productivity amongst UK firms, and examined whether certain types of firms have poor management practices and stagnant productivity, drawing conclusions about the links between them, ONS (2018). This team, with two seminal contributors to management practice and performance (Bloom, Stanford, and Van Reenen, MIT) who initiated the World Management Survey, partners from the ONS (Awano, Dolby, Vyas, Wales), and the Director and Fellows of the ESCoE (Riley, Mizen, Senga, Sleeman) at the NIESR, will investigate five issues:
1. Longitudinal changes in management practices and performance
The initial MES offers a cross section of variation in management practices and expectations between firms, but it does not explore variations within businesses through time due to the missing longitudinal dimension to the data. A second wave of the MES will expand our scope of analysis so that we can interpret how management practices in the UK have varied over time. This extension addresses the 'broad consensus' from the recent ESRC-ONS workshop that 'there is not enough longitudinal data around productivity that allows for consistent, ongoing analysis, and in particular data that enables researchers to identify, isolate and accurately measure changes over time.'
2. International comparisons
Drawing on our links through Bloom and Van Reenen with the US Management and Organizational Practices Survey (MOPS) at the US Census Bureau will enable us to i) test identical hypotheses using their methods and variables to draw research insights that help identify causal drivers of productivity at the firm level, and compare and contrast the UK and US data; ii) draw together a unique joint ONS-Census Bureau methodological forum for collecting the most useful micro-data for measuring management, investment and hiring intentions for UK and US firms. Similar data collection exercises have been taking place across other countries. We have established links with German and Japanese teams and we intend to discuss key differences, e.g. between the US and European business environments, and similarities, e.g. the Japanese experience of low productivity.
3. Analysis of linked business surveys and administrative data
Partnership between academic researchers and ONS facilitates the matching of data from other sources to answer key questions around: a) management and firms' ability to cope with uncertainty by linking MES responses to trade data, administrative data on VAT, R&D expenditure, and patenting data, and exploiting variation across firms in exposure to EU markets through supply chains and export destination of goods; b) evidence of superior innovation, R&D and export performance from evidence of how business innovation and exporting varies across firms and over time in response to management practices and cultures. This will directly inform practical lessons for UK businesses.
4. Experimental analysis using big data
We will use natural language processing and machine learning to investigate big data from job-search companies to objectively identify the factors that affect staff satisfaction and performance in the UK. Matching to the MES and other micro datasets we will examine links between mental health and management practices.
5. Randomised control trials
Nearly 9,000 responding businesses in the MES sought 'feedback' on their management score. By varying feedback to respondents we will observe in collaboration with BIT (the 'Nudge Unit') and CMI the impact on firm's subsequent adaptation and performance.

Planned Impact

We will take a number of steps to ensure effective impact.

Government:

1. Informing, implementing, and evaluating The UK's Industrial Strategy
The key structure of our pathways is the collaboration that we have developed between ESCoE and ONS, and the links we have built with HM Treasury and BEIS that allow us to work towards shaping the UK's Industrial Strategy. During our initial design of the 2017 MES survey we worked collaboratively at the pilot and implementation stages, we published the results of the survey as joint working papers, and engaged in conference and dissemination activities together (Royal Economic Society Conference 2018; ESCoE Economic Measurement Conference 2018; ONS website posts). We intend to continue this established pattern of collaboration at all stages of this project. We will provide policymakers with timely basic information on firm responses and data analysis using state-of-the-art methods to produce results suitable for policy advice.

2. Providing inputs to the HM Treasury-BEIS Business Productivity Review
Recently, the results of the MES survey were cited in the Call for Evidence in the HM Treasury-BEIS Business Productivity Review. We submitted evidence and were encouraged to develop further our evidence base by extending the MES. Our second wave of the MES will provide vital information to improve understanding of the links between performance and management practices. Upon the upcoming release of the government's modern Industrial Strategy in Autumn 2018, we will resume our meetings with BEIS to fashion our second wave MES survey and link to appropriate micro-datasets to ensure we answer key questions.

3. We will engage with the Bank of England Agents' Network (12 Agents operate across the country) through Rosie Smith (East Midlands Agent based on University of Nottingham campus) to share best management practice and explore the possibility of an Agents' survey on business' views on the effects of management practice on productivity.

Business:

1. ONS direct business engagement - survey feedback to businesses
Making use of the feedback option for MES respondents we will conduct an RCT in collaboration with the Behavioural Insights Team (Nudge Unit), observing the impact of feedback on management and performance versus a control group in the second wave of the MES survey. The results will provide insights on the effectiveness of support, advice and knowledge exchange to businesses and the adoption of best practice.

2. BEIS - regional Local Enterprise Partnerships (LEPs)
The UK business community is divided by BEIS into 38 regional LEPs but data is not routinely collected or analysed on performance and practice. As we discover the practices that are associated with better performance and productivity by using our survey responses and links to other micro datasets we will engage with businesses through the Local Enterprise Partnerships (LEPs) networks to communicate interventions that work well. We will create a Business Engagement Usergroup to advise us on how best to communicate our findings to business comprising members from McKinsey, CBI, CMI, BEIS, LEPs, Be the Business.

Academics:

1. Conferences
a) three annual one-day conferences in June organised by NIESR, QMUL and Nottingham, combining academics, media, policy makers, interested members of the public and our international network of 75 ESCoE researchers and fellows.
b) three annual SITE uncertainty conferences (Stanford) and Empirical Management Conferences (Harvard, MIT and Stanford) organised by Bloom/Van Reenen.

2. External-facing workshops organised by ONS and ESCoE. We will also communicate findings to policymakers via the ESCoE Advisory Board.

3. We will engage with the ESRC Coordination and Evidence Hub, sharing our findings and inviting other participants to our events.

Publications

10 25 50
 
Description Business Productivity Review
Geographic Reach National 
Policy Influence Type Gave evidence to a government review
Impact Response to the Business Productivity Review Call for Evidence. Published by BEIS
URL https://www.gov.uk/government/consultations/business-productivity-review-call-for-evidence
 
Description Meeting with BEIS officials
Geographic Reach National 
Policy Influence Type Implementation circular/rapid advice/letter to e.g. Ministry of Health
Impact Meeting 16th October at BEIS with the chief economic advisor, Mike Keoghan, about the MES and DMP projects including about 5 of his key analytical staff.
 
Description Be the Business 
Organisation Be the Business
Country United Kingdom 
Sector Charity/Non Profit 
PI Contribution Created and convened an expert panel - the MES Business Engagement Group, with members from business, government, business management and academia to provide a two-way conversation to help shape the research design and to disseminate research findings. A Memorandum of Understanding will be entered into between ESCoE (NIESR) and Be the Business later in 2020 to undertake the RCT work.
Collaborator Contribution Member of MES Business Engagement Group created to help shape the research design and to disseminate research findings. Group providing particular support and advice on the MES 2020 survey and engagement with respondents and advice on conducting the Random Control Trials (RCT). Have agreed to help trial the letter of engagement with survey respondents with a member panel (to do). Be the Business have agreed to conduct the RCT for the project with respondents to the MES2020 survey who have agreed to participate. A Memorandum of Understanding will be entered into between ESCoE (NIESR) and Be the Business later in 2020 and the work undertaken as an in-kind contribution. The intervention will be delivered in the North East, the North West, Birmingham and London and possibly other areas, although firms from all areas of the UK will be able to take part. - Roundtable meeting with Be the Business's intervention delivery partners to discuss collaboration on evaluation of interventions to promote better management. - Business Engagement Group meeting 7 January with participants from BEIS, Cass Business School, Chartered Management Institute, CBI; NIESR
Impact No outputs yet, MES survey to be conducted July 2020 and RCT thereafter.
Start Year 2019
 
Description CBI 
Organisation Confederation of British Industry (CBI)
Department Confederation of British Industries
Country United Kingdom 
Sector Charity/Non Profit 
PI Contribution Created and convened an expert panel - the MES Business Engagement Group, with members from business, government, business management and academia to provide a two-way conversation to help shape the research design and to disseminate research findings.
Collaborator Contribution Member of MES Business Engagement Group created to help shape the research design and to disseminate research findings. Group providing particular support and advice on the MES 2020 survey and engagement with respondents and advice on conducting the Random Control Trials. Have agreed to help trial the letter of engagement with survey respondents with a member panel (to do).
Impact No outputs yet, MES survey to be conducted July 2020.
Start Year 2019
 
Description Cass Business School 
Organisation City, University of London
Department Cass Business School
Country United Kingdom 
Sector Academic/University 
PI Contribution Created and convened an expert panel - the MES Business Engagement Group, with members from business, government, business management and academia to provide a two-way conversation to help shape the research design and to disseminate research findings.
Collaborator Contribution Member of MES Business Engagement Group created to help shape the research design and to disseminate research findings. Group providing particular support and advice on the MES 2020 survey and engagement with respondents and advice on conducting the Random Control Trials.
Impact No outputs yet, MES survey to be conducted July 2020.
Start Year 2019
 
Description Chartered Management Institute (CMI) 
Organisation Chartered Management Institute (CMI)
Country United Kingdom 
Sector Charity/Non Profit 
PI Contribution Created and convened an expert panel - the MES Business Engagement Group, with members from business, government, business management and academia to provide a two-way conversation to help shape the research design and to disseminate research findings.
Collaborator Contribution Member of MES Business Engagement Group created to help shape the research design and to disseminate research findings. Group providing particular support and advice on the MES 2020 survey and engagement with respondents and advice on conducting the Random Control Trials.
Impact No outputs yet, MES survey to be conducted July 2020.
Start Year 2019
 
Description Department for Business, Energy & Industrial Strategy 
Organisation Department for Business, Energy & Industrial Strategy
Country United Kingdom 
Sector Public 
PI Contribution Created and convened an expert panel - the MES Business Engagement Group, with members from business, government, business management and academia to provide a two-way conversation to help shape the research design and to disseminate research findings.
Collaborator Contribution Member of MES Business Engagement Group created to help shape the research design and to disseminate research findings. Group providing particular support and advice on the MES 2020 survey and engagement with respondents and advice on conducting the Random Control Trials.
Impact No outputs yet, MES survey to be conducted July 2020.
Start Year 2019
 
Description Hitotsubashi University 
Organisation Hitotsubashi University
Country Japan 
Sector Academic/University 
PI Contribution Conduct collaborative research by comparing methodoligies and results emerging from the survey in each country.
Collaborator Contribution Conduct collaborative research by comparing methodoligies and results emerging from the survey in each country.
Impact To be added once our joint presentaitons are completed at the royal economic society conference in April 2020.
Start Year 2020
 
Description McKinsey 
Organisation McKinsey & Company
Department McKinsey & Company
Country United Kingdom 
Sector Private 
PI Contribution Created and convened an expert panel - the MES Business Engagement Group, with members from business, government, business management and academia to provide a two-way conversation to help shape the research design and to disseminate research findings.
Collaborator Contribution Member of MES Business Engagement Group created to help shape the research design and to disseminate research findings. Group providing particular support and advice on the MES 2020 survey and engagement with respondents and advice on conducting the Random Control Trials.
Impact No outputs yet, MES survey to be conducted July 2020.
Start Year 2019
 
Description The Behavioural Insights Team 
Organisation Behavioural Insights Ltd
Country United Kingdom 
Sector Private 
PI Contribution Created and convened an expert panel - the MES Business Engagement Group, with members from business, government, business management and academia to provide a two-way conversation to help shape the research design and to disseminate research findings.
Collaborator Contribution Member of MES Business Engagement Group created to help shape the research design and to disseminate research findings. Group providing particular support and advice on the MES 2020 survey and engagement with respondents and advice on conducting the Random Control Trials.
Impact No outputs yet, MES survey to be conducted July 2020.
Start Year 2019
 
Description BEIS/CIMR roundtable on management skills and practices 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Policymakers/politicians
Results and Impact BEIS/CIMR roundtable 13 February. Provided advice on data set-up to enable evaluation of government intervention.
Year(s) Of Engagement Activity 2020
 
Description CASE Welfare Policy and Analysis seminar, LSE 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Policymakers/politicians
Results and Impact 3 July 2019, seminar presentation 'What is holding back UK productivity? Lessons from decades of measurement'. Seminar series is sponsored by the Department for Work and Pensions.
Year(s) Of Engagement Activity 2019
 
Description Chief Economists' workshop: the heterogeneous effects of monetary policy 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Policymakers/politicians
Results and Impact Presentation at the Bank of England
Year(s) Of Engagement Activity 2019
 
Description Covergae in Die Welt, February 2019 
Form Of Engagement Activity A press release, press conference or response to a media enquiry/interview
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Industry/Business
Results and Impact Die Welt: Vor dem Brexit offenbart sich Großbritanniens größte Schwäche; Coverage in Newspaper article, Business section of Die Welt, Germany
Year(s) Of Engagement Activity 2019
URL https://www.welt.de/wirtschaft/article188958115/Produktivitaetsluecke-Briten-arbeiten-langsamer-als-...
 
Description ESCoE - ONS engagement event 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Policymakers/politicians
Results and Impact Presentation of paper 'Developing firm level micro data for productivity analysis ' and poster 'The Management and Expectations Survey at the ESCoE and ONS Engagement event at ONS Newport 15th November 2019. The purpose of the event was to promote engagement and collaboration between ESCoE and ONS by showcasing examples of ESCoE work and raising awareness of projects'. Attendees included ONS senior management, economist and analysts plus Bank of England visitors.
Year(s) Of Engagement Activity 2019
 
Description ESCoE workshop - Management Practices and Productivity: Evidence from Germany, Japan and the UK 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Policymakers/politicians
Results and Impact Organiser, Tatsuro Senga; Presenters from ONS, Hitotsubashi University and The Institute for Employment Research, IAB, Germany
Year(s) Of Engagement Activity 2019
 
Description ESCoE-ONS workshop - Micro-data perspectives on the productivity puzzle: evidence for policy 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Policymakers/politicians
Results and Impact Workshop organised by Philip Wales chaired by Jonathan Haskel. The workshop discussed the slowdown in labour productivity growth since the onset of the economic downturn in 2008, drawing together three important, contributions to this literature, which use new data sources that have considerable advantages over traditional data collections. It also considered changes in business dynamics in the US, the effect of market concentration and digitalisation transmission mechanisms on productivity growth and explore the mechanisms through which personnel management impact on employee outcomes.

The workshop included presenters from US Census Bureau, OECD and MIT
Year(s) Of Engagement Activity 2019
 
Description Economic Statistics Centre of Excellence (ESCoE) annual conference 2019 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Policymakers/politicians
Results and Impact Presenter of Contributed Session J: Survey Evidence on Firms. Philip Wales presented "Management competence and firm-level productivity: New findings from the Management and Expectations Survey" paper.
Year(s) Of Engagement Activity 2019
 
Description First Meeting of the Business Engagement Group 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Policymakers/politicians
Results and Impact 7 March 2019, first meeting of the MES Business Engagement Group (BEIS, Be the Business, Cass Business School, Chartered Management Institute, CBI, McKinsey); to provide advice and support to the research team on how to maximise the potential of the MES 2020 survey and the associated random control trial.
Year(s) Of Engagement Activity 2019
 
Description Meeting with BEIS, Business Basics 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Policymakers/politicians
Results and Impact Meeting to discuss collaboration on evaluation of interventions to promote better management.
Year(s) Of Engagement Activity 2019
 
Description Meeting with Head of Research at the Industrial Strategy Council 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Policymakers/politicians
Results and Impact Meeting with Head of Research at the Industrial Strategy Council to discuss collaboration on data development.
Year(s) Of Engagement Activity 2019
 
Description Meeting: Management and Expectations Survey RCTs 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Professional Practitioners
Results and Impact Meeting with the Behavioural Insights Team and the Centre for Decision Research and Experimental Economics, University of Nottingham to discuss the Management and Expectations Survey Random Control Trials.
Year(s) Of Engagement Activity 2019
 
Description Meeting: with Australian Government, Department of Industry, Science, Energy and Resources 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Policymakers/politicians
Results and Impact Meeting on 9 December 2019 to discuss policy developments, research and practice in the UK and Australia.
Year(s) Of Engagement Activity 2019
 
Description NTTS 2019 Conference satellite event: Measuring the digital economy - conceptual and statistical challenges 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact Invited as panellist. Conference organised by the European Commission (Eurostat), Brussels on 15 March 2019. The purpose of the conference is both to allow the presentation of results from currently ongoing research and innovation projects in official statistics, and to stimulate and facilitate the preparation of new innovative projects (by encouraging the exchange of views and co-operation between researchers - including the possible building of research consortia) with the aim of enhancing the quality and usefulness of official statistics.
Year(s) Of Engagement Activity 2019
URL https://ec.europa.eu/eurostat/cros/content/ntts-2019-satellite-events_en
 
Description Nesta's 'Working Better' - 'Using data and design to create an inclusive, future-oriented system for jobs and skills' conference 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact A one-day conference on 23 October 2019, with over 100 experts, policymakers and practitioners to explore new approaches to anticipate changes in the demand for skills and help people navigate into jobs that are right for them. Presentation of paper 'Getting Smart: Innovative thinking for responsive labour markets' by Jyldyz Djumelieva. The presentation showed how data from online job adverts can be used to identify the skills that are in demand, and how jobs are likely to change.
Year(s) Of Engagement Activity 2019
URL https://www.nesta.org.uk/blog/shift-five-principles-innovation-prepare-shifting-world-work/
 
Description ONS special session at EWEPA annual conference 2019 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Policymakers/politicians
Results and Impact Special session on 11 June 2019 - 'Management practices and productivity in UK production and services industries' with presenters from ONS, LSE and Bank of England
Year(s) Of Engagement Activity 2019
 
Description Policy Panel on productivity, competitive advantage and policy in the UK; CAGE Conference 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Policymakers/politicians
Results and Impact The "Policy and the UK's Competitive Advantage: Evidence from 10 Years of Research", conference discussed the impact on policy, and more broadly, of the research that CAGE researchers have been conducting since the centre began in January 2010.

The day featured sessions covering research specific to each of CAGE's four themes: 1) What Explains Comparative Long-run Growth Performance?, 2) How do culture and institutions help to explain development and divergence in a globalising world?, 3) Our research looks through the lens of behavioural economics to explore what drives wellbeing at the national and individual level. 4) What are the Implications of Globalisation and Global Crises for Policymaking and for Economic and Political Outcomes in Western Democracies?

Acted as a panellist.

Panel title: Policy Panel on productivity, competitive advantage and policy in the UK.

Chair: Dame Frances Cairncross
Panellists:
Tera Allas (McKinsey Center for Government)
Nick Bloom (Stanford University)
Nick Crafts (CAGE director)
Rebecca Riley
Year(s) Of Engagement Activity 2019
URL https://warwick.ac.uk/fac/soc/economics/research/centres/cage/events/27-06-19-policy_and_the_uks_com...
 
Description Presentation at the European Workshop on Efficiency and Productivity Analysis (EWEPA) annual conference 2019 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Policymakers/politicians
Results and Impact Special session at Senate House on 11 June 2019. Russell Black presented paper entitled "Management Practices and Productivity in UK Production and Services Industries".
Year(s) Of Engagement Activity 2019
 
Description Presentation at the US Census Bureau (MOPS Workshop) 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact Economists and statisticians of national statistical agency from various countries as well as participants from World Bank and IMF attended this workshop. There were questions and discussions amongst participants, which led to a tentative research proposal that brings multiple research teams together for undertaking an international comparison exercise.
Year(s) Of Engagement Activity 2019
 
Description Presentation of research plan to the Data Analytics Directorate at Nesta 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Third sector organisations
Results and Impact Presentation of research plan to the Data Analytics Directorate at Nesta. The intended purpose was to gather critical feedback on the plan. The impact was collecting a set of research ideas to explore.
Year(s) Of Engagement Activity 2020
 
Description Presentation to economic statistics group of the ONS 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact A presentation and discussion on the working relationship between ONS and ESCoE in the MES project, as an example of how the two groups work well together to deliver research and new data.
Year(s) Of Engagement Activity 2020
 
Description Research meeting with Japan MOPS team in Tokyo 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Policymakers/politicians
Results and Impact Research meeting with the Japan MOPS team in Tokyo (ESRI) to introduce research team each other and set up an analysis plan going forward. Some details of comparison exercises are discussed, leading to an ongoing parallel empirical analysis in Japan and the UK.
Year(s) Of Engagement Activity 2020
 
Description Royal Economic Society annual conference 2019 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact 15-17th April 2019 RES Conference. The conference provided an opportunity for academics and professional economists to present latest developments in economics and showcase their real-world application. Philip Wales presented the paper: "Management Practices and Productivity in UK Production and Services Industries" at a contributed conference session.
Year(s) Of Engagement Activity 2019
 
Description Second Meeting of the Business Engagement Group 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact 7 January 2020, a meeting between the MES Business Engagement Group (BEIS, Be the Business, Cass Business School, Chartered Management Institute, CBI, McKinsey); to provide advice and support to the research team on how to maximise the potential of the MES 2020 survey and the associated random control trial.
Year(s) Of Engagement Activity 2020
 
Description Working Better Conference 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Policymakers/politicians
Results and Impact This one-day conference gathered together over 100 experts, policymakers and practitioners to explore new approaches to anticipate changes in the demand for skills and help people navigate into jobs that are right for them.

Through fast-paced presentations and interactive workshop sessions, the event invited guests to explore ways that novel data sources, such as online job ads, can improve careers guidance, recruitment, curriculum development and policymaking. Our goal for the day was to galvanise a collaborative, cross-disciplinary community that integrates new techniques for labour market analysis into human-centred policy and service design.

At Nesta, we believe that this approach will help reduce skills mismatches, prevent skills gaps from opening and make the world of work more inclusive.
Year(s) Of Engagement Activity 2019
URL https://www.nesta.org.uk/event/workingbetter/