Mitigating The Spread Of COVID-19 In Mass Transit Using Behavioral Science

Lead Research Organisation: King's College London
Department Name: Political Economy

Abstract

Many guidelines are hard to follow because they involve regulating largely unconscious behaviours. Despite a general willingness to comply with official guidelines, it is hard for people to do so. Take the recommendation to avoid touching one's face: The behaviour can transmit virus from one's hands to one's eyes, nose, or mouth, which in turn can cause self-infection. Unfortunately, face touching is habitual, and evidence shows that when people are made aware of touching their face, they do it more. This project aims to assess the effects of public awareness campaigns aimed at helping people to reduce the rate at which they touch their face. It also pays attention to the polarised environment in which such campaigns are fielded by focusing on the messenger behind the campaigns. In a randomized controlled trial, it will investigate the effectiveness of these messages and test hypotheses related to how different messengers and whether a message becomes politicised affect observance with the advice. Specifically, it will assign survey participants to a combination of a messenger and a poster either designed to raise awareness of Covid-19 or designed to raise awareness of Covid and move attention to reducing face touching frequency by keeping hands occupied. The study outcomes will be a behavioural outcome for face touching frequency in recorded video responses, planned observance to guidelines, and message credibility.

Publications

10 25 50
 
Description Using a large survey experiment of UK residents, we investigate the effectiveness of different messages on observance with the advice regarding limiting face touching. We test hypotheses related to how different messengers and politicisation of a message can shift observance with guidelines and measure the messages' effect on attitudes, planned behaviour and observed behaviour. To observe behaviour as part of a survey experiment, we used a novel method, which involves asking respondents to record a video response to an unrelated question and counting the frequency with which they touch their face. We find that partisan politicisation negatively affects trust in the message but that behaviours remain unaffected.
Exploitation Route Our findings will soon be ready for publication. There are lessons the use of messengers in communicating nudges about face-touching
Sectors Government, Democracy and Justice,Transport

 
Description As societies learn to live with the pandemic, governments continue to issue public guidelines, such as maintaining social distance, avoiding touching surfaces that many people touch, and avoiding touching one's face. However, these guidelines are hard to follow, as they require a change in behaviours that are habitual and take place unconsciously. The shifting focus of government communication campaigns surrounding best practices have caused confusion about the efficacy of different measures and mistrust amongst populations. Research from the behavioral sciences has some general recommendations to offer policy-makers about how to influence citizen behaviour, but how to implement them is not straightforward. Most likely, public awareness campaigns will remain the primary avenue for promoting behaviour change. Government-sponsored promotions of health messages are however not without problems. There is a large body of literature, which suggests that messages can backfire and can have differing effects on subgroups, depending on how they view the government and other people supporting the message. In the context of the Covid-19 global pandemic, the danger of poor public health messaging has been highlighted. We assess the effects of public awareness campaigns aimed at helping people to reduce the rate at which they touch their face by investigating the effectiveness of different messengers and whether a message becomes politicised affects observance with the advice. Our finding that politicization of messages negatively affects the trust in the message, but that behaviour in the short run is unaffected has implications for how societies should consider their long-term communication strategy.
First Year Of Impact 2021
Impact Types Policy & public services