Mediation of Medical Treatment Disputes: A Therapeutic Justice Model

Lead Research Organisation: University of Essex
Department Name: Law

Abstract

The core aim of this research is to understand whether and, if so, the extent to which, mediation can and should be viewed as a form of Therapeutic Justice in medical treatment disputes. My research will develop a model of Therapeutic Justice which will then be tested and refined through the collection and analysis of original empirical data.

Mediation, which is a form of alternative dispute resolution, is generally more informal and flexible than court proceedings, but often takes place alongside or in parallel with court cases. Facilitative mediation, which is the type most commonly practised in this area, is meant to be a confidential process whereby a third party, independent person helps the parties to resolve part or all of the dispute themselves. The mediator facilitates the parties to reach agreement, rather than directing them in particular ways. This is because mainstream mediation theory suggests that it is beneficial for the parties themselves to guide the process, rather than an external third party. When discussing 'medical treatment disputes' I mean disagreements that arise between patients, health professionals, family members and others regarding the provision of health and care to the patient herself. Usually the patient will be an adult with impaired mental capacity or be a child below the age of 16, such that they are legally incapable of making their own decision about medical treatment, hence the involvement of healthcare professionals, family members and the courts. The disputes most commonly arise between family members of the patient and healthcare professionals, but in some cases may involve the patient herself. The research will consider whether there are any therapeutic, or healing, benefits of using non-court based methods of resolution, such as mediation, to resolve disputes that arise from healthcare contexts, as well as considering the ways in which mediation could become more therapeutic as an intervention. For example, through improved communication between parties, improved voice or participation in the process of dispute resolution and speed of resolution. This project builds on existing research on mediation and Therapeutic Justice to consider mediation's value in often challenging healthcare environments, while also considering that mediation comes with a number of risks which may make it is less than ideally therapeutic. For example, mediation can reflect or reinforce existing power imbalances between parties, it can limit the participation of the subject of proceedings and it may be seen as a cost saving, rather than therapeutic, exercise. As the use of mediation has not yet been tested through empirical research in the medical treatment disputes context, nor has a model of Therapeutic Justice been developed or applied to this field, this project seeks to test those claims empirically through qualitative analysis of mediation in medical treatment disputes.

The PI and Project Consultants have all conducted research in relation to potentially vulnerable participants' experiences of the law and mediation. Further, we have researched the role of mediation in relation to the Court of Protection, judicial review and Special Educational Needs disputes. By carrying out this research now we expect to benefit potential users of mediation to resolve such disputes by identifying ways in which mediation can be used in therapeutic ways, while acknowledging the potential risks of mediation in this area. For example, we hypothesise that certain approaches to mediation (including, style and process), times at which to mediate and the participation of lay participants may all impact upon the extent to which therapeutic justice can be achieved. We will also consider whether there is anything specific to the healthcare environment that makes it particularly amenable to, or challenging for, the therapeutic benefits of mediation.

Publications

10 25 50
 
Description Blog post on medical mediation 
Form Of Engagement Activity Engagement focused website, blog or social media channel
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Public/other audiences
Results and Impact A blog post was prepared by Dr Jaime Lindsey and Margaret Doyle (project consultant) about the use of mediation in conflict between patients, families and healthcare professionals, following the high profile case of Archie Battersbee.
Year(s) Of Engagement Activity 2022
URL https://essexlawresearch.blog/2022/08/11/mediating-conflict-between-families-and-doctors/
 
Description Blog/social media post about empirical research 
Form Of Engagement Activity Engagement focused website, blog or social media channel
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Information post regarding recruitment for empirical research. Impressions of around 500 in first three days, reaching a wide professional audience to notify them about the research.
Year(s) Of Engagement Activity 2023
URL https://www.linkedin.com/posts/jaime-lindsey-51b199b7_mediation-of-medical-treatment-disputes-a-acti...
 
Description Society of Legal Scholars conference presentation 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact I presented the theoretical basis for the research at the Society of Legal Scholars conference at King's College London in September 2022. This event sparked discussion among attendees regarding the use of mediation in this field and there was a lot of follow up interest int he research.
Year(s) Of Engagement Activity 2022
 
Description Talk to adult social care lawyers 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Professional Practitioners
Results and Impact Dr Jaime Lindsey attended the meeting of the south west local government lawyers meeting in January 2023 to provide a talk about the use of mediation in the Court of Protection, which included some discussion of this research. It sparked interest in the use of mediation in this area and provides a potential opportunity for participant recruitment for the project.
Year(s) Of Engagement Activity 2023
 
Description Virtual conference launch event 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact The event took place online on 29 November and was attended by approximately 50 participants, and was organised by Dr Jaime Lindsey. There was a Panel on Medical Mediation (Chair: Professor Jonathan Montgomery) with speakers as follows:
Baroness Finlay, Professor of palliative medicine and Crossbench member of the House of Lords
• Explained the divergent perspective of parents and health care professionals (HCP) in cases concerning critically ill children, which may lead to distrust on both sides and conflicts. Parents/carers are distressed, they usually lack specialised knowledge and may have excessive expectations towards modern medicine. HCP are under pressure and stressed. Good quality communication may be lacking.
• For these reasons mediation should come early and parents/carers should be provided with legal aid and explanations on medical issues they may need.
Sarah Barclay, Founder and Director of Medical Mediation Foundation
• Described her research on the use of mediation in medical cases involving critically ill children. Conflict between parents/carers and HCP can be described as 'breakdown of trust and communication'. Mediation offers a chance to restore the relationship between the two parties and to improve communication and understanding. (May also 'add to the healing' of bereaved families.) To be more effective, mediation should intervene early.
• In some cases, mediation will not work and court proceedings may be a better option. Cases which involve strong religious beliefs may be particularly difficult to mediate.
Arabella Tresillian, Mediator, Medical Mediation Foundation
• Spoke about her experience as mediator in the Court of Protection cases.
• Mediation can be beneficial for all sides, but must be perceived as a participative process, rather than an event.

There was a second panel on the Project Aims and Methods (Chair: Professor Jo Bridgeman)
Dr Jaime Lindsey, Senior Lecturer in Law, University of Essex
Margaret Doyle (Project Consultant)
• Presented the theoretical framework for the project, i.e. the therapeutic justice model and the empirical methods which will be used to collect data (questionnaire, interviews and observation of mediations).
• Explained that project will look into two distinct types of medical disputes: cases involving younger children or older children where there is a dispute about their competence or best interests, and cases of adults who lack capacity to make their own decision about their healthcare. These disputes are subject to different legal norms and present different challenges. To analyse the potential of mediation in both types of cases will provide richer results.

The event included engaged discussion from a range of participants, with very positive feedback including people seeking to take part, interested in engaging with us further and explaining that they thought the research was much needed.
Year(s) Of Engagement Activity 2022