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#ReachIn: A rapid review of informal Social Support Interventions for victim & survivors of domestic violence & abuse

Lead Research Organisation: UNIVERSITY COLLEGE LONDON
Department Name: Social Science

Abstract

This project aims to improve outcomes for victim-survivors of domestic violence and abuse (DVA) by advancing knowledge about informal social support interventions. The pandemic has highlighted the challenges that policing, health and frontline services face in seeking to identify and support victims-survivors of DVA. Anecdotal evidence suggests that victims have been less able and/ or willing to seek help from traditional first responders (Peterman et al., 2020) whilst more informal sources of support have faced increased demands: Refuge saw a 700% increase in the number of visits to their Helpline website during the initial lockdown (ONS, 2020).

Interventions that aid informal networks (such as family, friends, neighbours and community groups) can therefore play a critical role (Sanchez et al., 2020). For those 'living with domestic abuse... the view from outside, from supportive friends, family and neighbours, is so important' (DVA Survivor, SafeLives), with the potential to improve mental and physical health outcomes for victims of DVA (Coker et al., 2004; Goodman et al., 2011). Yet, very little is known about interventions that promote, enhance, or create informal social support for adults affected by DVA.

This project will review existing research to identify effective informal social support interventions and how they 'work'. A systematic rapid review will identify, describe, appraise and synthesize evidence to understand whether, and how, informal social support interventions can improve outcomes for victims and survivors of DVA. In collaboration with stakeholders, these findings will then be translated into practical, real-world guidance for friends, families and communities, as well as DVA practitioners. The collaboration between UCL and SafeLives will ensure relevance, methodological rigour, and UK-wide reach of the project and outputs. SafeLives' #ReachIn campaign will serve as a vehicle for engaging key audiences and maximising benefits now, in the recovery phase of the pandemic, and beyond.

Publications

10 25 50

 
Title Infographic (barriers to informal support) in English and Spanish 
Description An info-graphic was professionally developed to create a visual representation of research (barriers faced by informal supporters to responding to victim-survivors), based on the workshops between the UK and Spain. The info-graphic was developed in English and Spanish to maximise international reach. 
Type Of Art Artefact (including digital) 
Year Produced 2022 
Impact The infographic was used to reach English and Spanish speaking audiences, integrated into social media posts (blog posts and twitter posts) to maximise dissemination of research. 
 
Title Infographic (effectiveness of training informal supporters) 
Description An infographic was professionally created to visually represent the findings of the systematic review. 
Type Of Art Artefact (including digital) 
Year Produced 2022 
Impact None currently realised. 
 
Title Time for Tea tablecloth 
Description A tablecloth was co-created by the researcher, artists and individuals with lived experience. 
Type Of Art Artwork 
Year Produced 2023 
Impact The tablecloth has been presented in public spaces, engaging with over 100 people. 
 
Description The research has led to the following four main achievements:
1. NEW KNOWLEDGE ABOUT THE NATURE AND EXTENT OF RESEARCH ON INFORMAL SOCIAL SUPPORT INTERVENTIONS
This is the first project to create a comprehensive picture of international research on interventions that have been designed to create, enhance, or promote informal social support for victim-survivors of domestic violence and abuse (DVA). The project reveals that such interventions are multiple and varied, with the majority targeting victim-survivor's ability to engage with informal supporters (e.g., peer support groups). Published studies mainly report findings for the well-being or social networks of adult, female victim-survivors who are currently in, or recently left, an abusive relationship. The project reveals several gaps in the evidence base: whilst many informal social support interventions are delivered around the world, relatively few are evaluated and/ or published as empirical research; there is a distinct lack of research on UK based interventions; there is limited evidence about the effects of interventions on victim-survivors in the longer term (over one year), minoritized ethnic or racial groups, and outcomes for informal social supporters.
2. NEW KNOWLEDGE ABOUT THE EFFECTIVENESS OF TRAINING/ EDUCATION FOR INFORMAL SUPPORTERS TO IMPROVE RESPONSES TO VICTIM-SURVIVORS
This is the first review to systematically describe, appraise and synthesize evidence about the impacts of educating/ training informal supporters to respond to victim-survivors. The review identified evidence that education/ training can lead to significant improvements in informal supporters' awareness and understanding of DVA, knowledge of resources/ support, and confidence and motivation to respond in the short term. The evidence base, however, is small, of variable quality, and examines training for specific types of informal supporter: faith leaders, workplace employees, peers, and community members.
3. NEW RESEARCH AGENDAS. Despite vigorous ethical debates about primary research in domestic abuse, there is a dearth of consideration of the ethical dimensions of systematic reviews in this field. This project examined, and attempted to address, ethical challenges associated with each stage of the systematic review process. In doing so, the project identified a new agenda for ethically driven and methodologically tailored systematic reviews in domestic abuse. Further, the project identifies the importance of new research agendas focusing on informal social support interventions as part of our wider efforts to understand societal wide responses to DVA.
4. NEW COLLABORATIVE PARTNERSHIPS. The project has generated new and active partnerships. First, teams at UCL and SafeLives have successfully collaborated in the completion of the research, combining academic expertise in systematic reviews with experience of a 2nd tier domestic abuse charity. This has maximised the rigour and relevance of the research, built capacity in systematic review methods in SafeLives, and enhanced the methodological approach to systematic reviews in domestic abuse in UCL. Second, a new collaborative group was established that brought together individuals with lived experience, the College of Policing, the University of Bristol, Home-Start East-Sussex, and P.H.O.E.B.E (frontline domestic abuse organisations). This has strengthened the research process and findings, and developed an active network focused on informal social support.
Exploitation Route The research outcomes can be taken forward in multiple ways:
ACADEMICS/ RESEARCHERS: The project has identified several research gaps in the field of informal social support interventions and so further primary research is necessary to better understand the nature, extent and impacts of such interventions. Appropriate study designs should be used to enable researchers to draw inferences about effects, reporting outcomes for victim-survivors, and collecting data in the longer term. Secondary researchers can utilise the map of informal social support interventions to identify fruitful areas/ sets of studies for further in-depth analysis.
POLICY-MAKERS: The project has identified the potential of informal social support interventions as complementing existing policies/ formal responses to domestic abuse. This project can inform policy decisions to fund and evaluate such interventions.
FRONTLINE INTERVENTION PROVIDERS: The existing evidence base can inform the development, implementation, and evaluation of informal social support interventions.
INFORMAL SOCIAL SUPPORTERS/PUBLIC: The project offers knowledge, based on research evidence, that can bolster the capability and motivation of individuals to respond to victim-survivors of domestic violence and abuse.
Sectors Communities and Social Services/Policy

 
Description Policy The project has begun to inform policy debates about domestic abuse by highlighting the importance of informal social support interventions. The project submitted written evidence to the APPG on Domestic Abuse in 2022 and this informed the final report 'The Road to Recovery: Meeting the Mental Health Needs of Domestic Abuse Survivors' (Women's Aid, 2022) which recognised the 'importance of peer-support programmes and interventions that work with the local community and informal networks' (p. 23). Further, the PI has been invited to a panel alongside Minister Timpson for Institute for Government's conference on public services (November 2024) to present ideas and shape the policy discourse around criminal justice. Academia To date, the project has had key impacts 1) substantively and 2) methodologically: 1) Substantive advances in the field of domestic abuse research. Conceptually, the research has developed a new framework for understanding informal social support interventions (see Schucan et al., 2022) and developed a logic model for training interventions aimed at informal supporters. Empirically, the project has pinpointed barriers to informal responses to victim-survivors (infographic: barriers) based on international collaboration (Global engagement meetings. 2022) and existing research. The systematic map has identified interventions, from around the world, that seek to foster or enable social support for victim-survivors of abuse (see Schucan et al., 2022), and disseminate these findings to relevant international audiences (ECDV, 2021). Further, the synthesis of a sub-set of studies from the map has identified the effectiveness, and perception of effectiveness, of training aimed at informal supporters. 2) Methodological advances in systematic reviews in domestic abuse and advancing ethical considerations in reviews. The project has established a new agenda surrounding the methods and ethics of undertaking systematic reviews in the field of domestic abuse (WWGS, 2022). Public The Time for Tea project has shaped the work of practitioners and the attitudes of the public through a series of public engagement activities.
First Year Of Impact 2022
Sector Communities and Social Services/Policy,Government, Democracy and Justice
Impact Types Cultural

Societal

Policy & public services

 
Description Practitioner workshop on Upskilling informal supporters
Geographic Reach National 
Policy Influence Type Influenced training of practitioners or researchers
Impact Based on 7 responses to the evaluation of the session: attendees reported that the session was useful and would inform professional practice: 'I will share the learning amongst my networks. Especially how Churches engage to ending abuse' and 'Support my outreach work to non-specialist organisations'.
 
Description Written Submission to All-Party Parliamentary Group on Domestic Violence and Abuse
Geographic Reach National 
Policy Influence Type Participation in a guidance/advisory committee
URL https://www.womensaid.org.uk/wp-content/uploads/2019/12/APPGReport2019-FINAL.pdf
 
Description Written submission to Open Consultation on Domestic Abuse Act statutory guidance
Geographic Reach National 
Policy Influence Type Contribution to a national consultation/review
URL https://www.gov.uk/government/consultations/domestic-abuse-act-statutory-guidance
 
Description ESRC Impact Acceleration: Developing a working collective (researcher, survivor, and artist) to co-create actionable messages for informal supporters to respond to survivors of domestic abuse
Amount £19,827 (GBP)
Funding ID ES/X004627/1 
Organisation Economic and Social Research Council 
Sector Public
Country United Kingdom
Start 11/2023 
End 10/2024
 
Description IOE QR Policy Funding: Strengthening evidence use and co-creating agendas in domestic abuse
Amount £7,000 (GBP)
Organisation University College London 
Sector Academic/University
Country United Kingdom
Start 01/2023 
End 07/2023
 
Description Informal social support for victim-survivors of domestic abuse: exchanging knowledge and expertise for research, practice and policy advocacy, Global Engagement Funds
Amount £4,800 (GBP)
Organisation University College London 
Sector Academic/University
Country United Kingdom
Start 01/2022 
End 07/2022
 
Description UCL Collaborative Social Science Domain
Amount £10,000 (GBP)
Organisation University College London 
Sector Academic/University
Country United Kingdom
Start 08/2024 
End 06/2025
 
Description UCL East Community Engagement Seed Fund: Time for Tea
Amount £3,960 (GBP)
Organisation University College London 
Sector Academic/University
Country United Kingdom
Start 01/2023 
End 07/2023
 
Description UCL and SafeLives 
Organisation SafeLives
Country United Kingdom 
Sector Charity/Non Profit 
PI Contribution The UCL research team contributed expertise in systematic reviews in domestic violence and abuse, and rapid review methodology. This informed the research process and outcomes. UCL led in the design and delivery of the research and knowledge exchange activities.
Collaborator Contribution SafeLives contributed to the research design and delivery. SafeLives provided perspectives from the third sector and individuals with lived experience to guide the research process and interpret the findings.
Impact UCL and SafeLives have collaborated on all outputs associated with the project: SafeLives Learning and Recommendations; What Works Global Summit 2021 Poster; 4th ECDV Oral Presentation; Written submissions to APPG on DVA and Open consultation on DA Act; Campbell title registration; Global Funds.
Start Year 2021
 
Description UCL, SafeLives, College of Policing, University of Bristol, P.H.O.E.B.E, Home Start East Sussex 
Organisation College of Policing
Country United Kingdom 
Sector Academic/University 
PI Contribution The UCL research team contributed expertise in systematic reviews in domestic violence and abuse, and rapid review methodology. This informed the research process and outcomes. UCL led in the design and delivery of the research and knowledge exchange activities.
Collaborator Contribution SafeLives contributed to the research design and delivery. SafeLives provided perspectives from the third sector and individuals with lived experience to guide the research process and interpret the findings. PHOEBE and Home-Start East Sussex shaped the research priorities and aided the interpretation of the research findings from the perspective of frontline organisations. College of Policing and University of Bristol provided academic and applied expertise to shape the research priorities, influence the research methods and aid the interpretation of findings.
Impact Advisory Group
Start Year 2021
 
Description UCL, SafeLives, College of Policing, University of Bristol, P.H.O.E.B.E, Home Start East Sussex 
Organisation SafeLives
Country United Kingdom 
Sector Charity/Non Profit 
PI Contribution The UCL research team contributed expertise in systematic reviews in domestic violence and abuse, and rapid review methodology. This informed the research process and outcomes. UCL led in the design and delivery of the research and knowledge exchange activities.
Collaborator Contribution SafeLives contributed to the research design and delivery. SafeLives provided perspectives from the third sector and individuals with lived experience to guide the research process and interpret the findings. PHOEBE and Home-Start East Sussex shaped the research priorities and aided the interpretation of the research findings from the perspective of frontline organisations. College of Policing and University of Bristol provided academic and applied expertise to shape the research priorities, influence the research methods and aid the interpretation of findings.
Impact Advisory Group
Start Year 2021
 
Description UCL, SafeLives, College of Policing, University of Bristol, P.H.O.E.B.E, Home Start East Sussex 
Organisation University of Bristol
Department Medical School
Country United Kingdom 
Sector Academic/University 
PI Contribution The UCL research team contributed expertise in systematic reviews in domestic violence and abuse, and rapid review methodology. This informed the research process and outcomes. UCL led in the design and delivery of the research and knowledge exchange activities.
Collaborator Contribution SafeLives contributed to the research design and delivery. SafeLives provided perspectives from the third sector and individuals with lived experience to guide the research process and interpret the findings. PHOEBE and Home-Start East Sussex shaped the research priorities and aided the interpretation of the research findings from the perspective of frontline organisations. College of Policing and University of Bristol provided academic and applied expertise to shape the research priorities, influence the research methods and aid the interpretation of findings.
Impact Advisory Group
Start Year 2021
 
Description Advisory Group 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Three Advisory Group Meetings were held during the course of the project. 1) Defining the scope of the review and informing methods, 2) Identifying research priorities for in-depth analysis, 3) drawing interpretations and key messages from the research findings
Year(s) Of Engagement Activity 2021
 
Description Blog post (IOE) reporting on workshops with Spanish colleagues 
Form Of Engagement Activity Engagement focused website, blog or social media channel
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact A blog post was published to highlight the barriers faced by friends, family and colleagues in supporting victim-survivors of domestic abuse. Information was provided to offer advice on how to respond. The blog was a collaborative output from international workshops between the research team and Spanish colleauges, published to mark the start of the 16 days of activism against gender based violence.
Year(s) Of Engagement Activity 2022
URL https://blogs.ucl.ac.uk/ioe/2022/11/23/friends-family-colleagues-and-neighbours-play-a-vital-role-in...
 
Description Criminal Justice Panel at IfG 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Policymakers/politicians
Results and Impact Features on Panel 'Fixing the Criminal Justice System' alongside Minister Lord Timpson and Dr Penelope Gibbs as part of Institute for Government event on Public Services. Audience of over 100 in person and 600 online with senior civil servants and policy actors.
Year(s) Of Engagement Activity 2024
URL https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DJdQR...
 
Description EIDA Newsletter 
Form Of Engagement Activity A magazine, newsletter or online publication
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Industry/Business
Results and Impact Article for EIDA's (Employers' Initiative on Domestic Abuse) newsletter that reaches over 1800 members with 25% opening rate. "Domestic abuse training in the workplace: Three evidence-based recommendations for effective training"
Year(s) Of Engagement Activity 2024
URL https://www.eida.org.uk/news/domestic-abuse-training-workplace-three-evidence-based-recommendations-...
 
Description EIDA newsletter 
Form Of Engagement Activity A magazine, newsletter or online publication
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Industry/Business
Results and Impact Article for EIDA's (Employers' Initiative on Domestic Abuse) newsletter that reaches 1737 members.
Year(s) Of Engagement Activity 2024
URL https://www.eida.org.uk/news/new-study-domestic-abuse-training-equips-and-empowers-managers-and-coll...
 
Description Presentation at Domestic Abuse Commissioner's Office for England and Wales 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Policymakers/politicians
Results and Impact The Domestic Abuse Commissioner, Colleagues from the Domestic Abuse Commissioner's Office, and Home Office attended the presentation about our research findings.
Year(s) Of Engagement Activity 2023
 
Description Presentation at EIDA Conference 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Industry/Business
Results and Impact Lightening presentation at a panel on employer responses to domestic abuse. Audience included 200 business and public sector representatives, including Domestic Abuse Commissioner. Attendees requested further information about the research findings to guide their own practice.
Year(s) Of Engagement Activity 2024
URL https://www.youtube.com/watch?v=SdbRSMGLjZQ
 
Description Presentation at Women's Aid 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Third sector organisations
Results and Impact Presented findings about Ethics and Systematic Reviews, using the Women's Aid Research Integrity Framework, to the Research and Policy Team from Women's Aid. This prompted discussions about further developing the Research Integrity Framework.
Year(s) Of Engagement Activity 2023
 
Description Public engagement at Hackney Libraries 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Public/other audiences
Results and Impact Two public engagement activities were delivered in two libraries in Hackney. The event presented the co-created artwork and engaged the public in issues surround domestic abuse and informal support. Around 80 people participated in the events.
Year(s) Of Engagement Activity 2023
URL https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.lovehackney.uk%2Fwinter-warmer...
 
Description SafeLives Learning and Recommendations 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact UCL and SafeLives delivered a presentation to 50 colleagues from SafeLives to share high level research findings and develop recommendations from perspective of third sector.
Year(s) Of Engagement Activity 2021
 
Description The Conversation 
Form Of Engagement Activity A magazine, newsletter or online publication
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Public/other audiences
Results and Impact Article sharing evidence informed guidance on how to respond to someone experiencing domestic abuse. Accessed by almost 15k readers to date and translated into Indonesian.
Year(s) Of Engagement Activity 2023
URL https://theconversation.com/how-to-support-someone-who-is-experiencing-domestic-abuse-210101
 
Description Time for Tea at Art exhibition, including Private View event (Hackney) 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Public/other audiences
Results and Impact Time for Tea included in an Art Exhibition 'Tea and Friendship' including hosting workshop during the Private View. The event sparked conversations about Domestic abuse and how to respond. Individuals reported increased awareness of the issue and how to respond. Art curator valued to the contribution to the Private View.
Year(s) Of Engagement Activity 2024
 
Description Two Global Engagement meetings between UK team and Spanish academics, activists and practitioners 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Third sector organisations
Results and Impact Two online workshops brought together teams from the UK (UCL, SafeLives, individuals with lived experience) and Spain (Universitat de Girona; Plataforma Unitaria contra las Violencias de Género; Solidarity network of victims of gender violence in universities) to 1) share research knowledge and expertise, 2) synthesize learning and establish a collaborative agenda going forward. The workshops resulted in an info-graphic, blog post, and conference presentation. This enabled international reach of the research findings/ project.
Year(s) Of Engagement Activity 2022
 
Description Workshop at PHOEBE conference 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Third sector organisations
Results and Impact Time for Tea contributed a workshop and engagement activity with practitioners, policy-makers and general attendees at conference. Participants experienced the interactive workshop and gained information to shape their own work.
Year(s) Of Engagement Activity 2024
URL https://phoebecentre.org.uk/gender-justice-intersectional-practice-conference/