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Plastic Packaging in Peoples' Lives (PPiPL): Bridging the consumer attitude-behaviour gap

Lead Research Organisation: Lancaster University
Department Name: Marketing

Abstract

Why do consumers continue to purchase plastic packaging products, even when they have real concerns for the environment and tend to feel positively about more sustainable solutions? How do supply chain actors respond to consumer attitudes & behaviours in relation to the use of plastic packaging? How can we implement enhanced waste management strategies which go beyond conventional plastic packaging solutions? Focusing on the food sector, we aim to answer such questions by developing a better understanding of plastic packaging throughout the whole supply chain, from production to consumption to post-consumption.

If industry and policy are to have any realistic chance of significantly reducing plastic wastage in the UK and abroad, a thorough understanding of the functions of plastic packaging in consumers' lives is needed. However, this understanding needs to be connected to business and waste management practices, to tackle key pinch points inhibiting the drive toward cleaner, greener growth.

The interdisciplinary research will be a collaborative effort between researchers at Lancaster University (from the Management School, the Department of Chemistry, the Materials Science Institute) and an extensive network of industry partners, including: supermarkets (Waitrose - UK Plastic Pact consortium member & Booths); food suppliers (Bells of Lazonby & Butlers Larder); next generation packaging producers (BioTech Services Ltd); professional industry networks (Chartered Institute of Waste Management & Institute of Materials, Minerals and Mining); waste management companies (Preston Plastics & Precious plastic); and local councils (Lancaster City Council).

We take a mixed-method approach, drawing on archival data, ethnographic techniques, multi-case study analysis, action-based research, mixed-desk and field-based research, to explore multiple perspectives on plastic packaging in the food sector.

This research speaks directly to the UK's Smart Sustainable Plastic Packaging (SSPP) Challenge objectives and UK Plastic PACT 2025 targets. Working with stakeholders along the supply chain, this research will provide valuable insights to increase collaboration and shared understanding along the UK food plastic packaging supply chain in order to create a sense of shared responsibility and improved packaging options.

The novelty of this project is that it gathers insights from consumers and their plastic packaging consumption and disposal, but also brings those insights to supply chain stakeholders (producers, retailers, re-users and waste management organisations) and in so doing, develops a detailed and rich understanding of how the attitude-behaviour gap can be addressed. This would allow the team to develop practical guidance on ways to influence people's packaging behaviour. Specifically, we will provide guidance on ways that producers can influence consumers in this domain, to provide consumers with more sustainable and attractive packaging alternatives, or redesign products/operational processes that promote resource productivity and avoid plastic waste. We will also develop guidance for post-consumer packaging organisations on consumer attitudes and discarded plastic packaging indicating drivers, barriers and opportunities for alternative plastic packaging (reusable, recyclable or compostable), effective recycling, and further investment in material recapture.

For a more circular, sustainable model of manufacturing, consumption and disposal centred on next generation packaging to be developed, we need this detailed analysis of consumer behaviour around packaging, alongside a deep understanding of business and waste management practices. This holistic view of plastic packaging in people's lives will drive cleaner, greener growth.
 
Description Across the project, five recurring themes frame the core issue of plastic pollution along the value chain.

1. Moralities and paradoxes of plastic
• Plastic pollution is central to complex moral debates about the role of food plastic packaging in globalised food systems.
• Household research suggests that prioritising the reduction of food waste takes precedence over reducing reliance on plastic packaging for food.
• Supply chain research reveals how most types of alternative food packaging also pose environmental challenges.
• Waste management research indicates that over-emphasising plastic recycling may hinder net zero targets.

2. Identification as a tacit and experiential activity
• On-pack recycling labels and terminology used can be confusing for consumers.
• This leads to consumers often relying on tacit and experiential knowledge to distinguish between recyclable and non-recyclable packaging
• A basic 'knowingness' about recycling plastic food packaging prevails across the value chain, especially when operating under time-pressured conditions.

3. Convenience
• As consumer and market practices evolve, so too does their reliance on the material functionality of food plastic packaging.
• The convenience of plastic-packaged foods is embedded in consumers' everyday lives.
• Retailers attempt to create shifts in consumers' food shopping and storage habits to decrease reliance on single-use plastic. Yet, these innovative systems may cause inconvenience for consumers.
• From a waste management perspective, there is a considerable amount of work that takes place out of the public eye to maintain levels of convenience for household recycling.

4. Contamination
• Household-level contamination volumes are central to discussions aimed at enhancing local council recycling rates.
• Our supply chain organisations emphasise the importance of avoiding contamination at source (e.g. packaging design).
• Consumer concerns about household contamination can lead to recyclables being either discarded in the general waste bin or placed in recycling bins unwashed.
• Incorrect disposal of food plastic packaging contaminates recycling streams, potentially degrading the value of recycling pathways.
• Different forms of contamination can emerge at different stages as food plastic packaging moves through the value chain.
• Inconsistency in waste collection services across UK councils further complicate matters.

5. Extending from private to public practices
• Domestic practices impact on and are impacted by public practices related to plastic.
• Consumers designate informal spaces at home for recycling.
• In their public lives, consumers are detached from their household routines and exposed to different workplace waste regimes and regulations, amplifying confusion and contamination.
• For waste management, the competition for space and resources among waste and recycling operations, alongside more attractive and profitable land uses, significantly shapes waste management practices.
Exploitation Route Implications for other packaging contexts and future UK Plastics Pact Agreements -- Extending the insights from this work to consider the broader applications in various contexts and materials, the findings serve as a roadmap for future considerations. Key lessons learned, applicable to other packaging contexts, include addressing moral responsibilities, understanding functional aspects, refining identification processes, enhancing ease in closing the recycling loop, and empowering consumer agency. These insights provide valuable guidance for dealing with different types of plastic materials, thereby ensuring a comprehensive approach to developing sustainable packaging solutions in different contexts.

Future research agendas emerged from our study, aiming to support transitions towards sustainable packaging solutions, including: mapping alternative packaging landscapes; examining perspectives on convenience in alternative food packaging; exploring household relationships with waste containers; investigating simplification policies in public and commercial spaces; and, analysing circular material and social flows in plastic recycling streams to understand their efficacy and implications for a sustainable world.
Sectors Agriculture

Food and Drink

Education

Energy

Environment

Manufacturing

including Industrial Biotechology

Retail

URL https://www.lancaster.ac.uk/ppipl/ppipl-resources/
 
Description These findings have been used by some of our project partners to develop a further project, entitled In the Loop. Building upon the UKRI NERC-funded project Plastic Packaging in People's Lives (2020-2024), the 'In the Loop' project aims to accelerate dialogue between Booths supermarket, their customers, and Lancaster City Council (LCC) on several interconnected issues, including recycling, plastic packaging circularity, and food packaging innovation. The project aligns with the UK's circular economy, net zero and zero waste agendas.
First Year Of Impact 2024
Sector Agriculture, Food and Drink,Communities and Social Services/Policy,Retail
Impact Types Societal

Economic

Policy & public services

 
Description ODA
Amount £55,000 (GBP)
Funding ID ACP108491 
Organisation Lancaster University 
Sector Academic/University
Country United Kingdom
Start 09/2022 
End 03/2023
 
Description "Responsibility and Plastic Packaging: Exploring the issues for the packaging supply chain" Debate and presentations from the project (23rd September 2021) 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Industry/Business
Results and Impact Event focused on the theme of responsibility and plastic packaging, exploring the issues for the whole packaging supply chain. Speakers included: the PPiPL project team; Ian Schofield (Packaging & Sustainability Leader and Product Launch Expert. Non-exec Director of Born Ugly Design and Packaging Head at Butlers Cheese); Amy Benstead (University of Manchester); Paul Coughlan and Gonzalo Espiga Paraiso (Trinity College Dublin); Caroline Moraes (Birmingham University); Herve Corvellec (Lund University).
Extensive discussion and debate at the time, and afterwards.
Year(s) Of Engagement Activity 2021
 
Description 'What Matters Now: A Pressing Plastic problem" (June 2022). 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Industry/Business
Results and Impact Event featuring presentations from members of the PPiPL team and key industrial partners, sharing our work with a non-academic audience. This event launched the 54 Degrees Lancaster University Management School (LUMS) publication.
Year(s) Of Engagement Activity 2022
 
Description 54 Degrees Magazine: The Pressing Problem of Plastics 
Form Of Engagement Activity A magazine, newsletter or online publication
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Industry/Business
Results and Impact 54 Degrees (LUMS) magazine targets a non-academic audience to showcase research "The pressing problem of Plastics". Contributions from our project partners were included in this publication.
This is sent to all alumni and contacts of LUMS (Lancaster University Management School).
Year(s) Of Engagement Activity 2022
URL https://doc.your-brochure-online.co.uk/Lancaster-University_FiftyFourDegrees_Issue_14/
 
Description A Pop Up Study Event hosted in LG1 & LG2 Oasis Concourse, Sunway Pyramid Malaysia. 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Public/other audiences
Results and Impact An event showcasing photos and exhibits from the PPiPL Malaysia project.

"The Pop Up Study UK Exhibition is one of a kind showcase of the UK's outstanding accomplishments in education, research, and innovation. This free-standing event features cutting edge ideas, pioneering research, remarkable projects, and interactive exhibitions from leading UK universities." (British Council 2025: paragrah 2)
Year(s) Of Engagement Activity 2025
URL https://www.britishcouncil.my/events/pop-up-study-uk-2025
 
Description BASF Connects: Packaging Conference - Panel speaker "Plastic Packaging in People's Lives" 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Industry/Business
Results and Impact An invited speaker to this event, to join a panel discussion (of experts from academia and industry) about the role of plastic in packaging, and potential alternatives.
Year(s) Of Engagement Activity 2023
 
Description BASF Connects: Plastic Packaging in People's Lives: Rethinking the consumer attitude behaviour gap 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact This was a presentation the the BASF Connects: Packaging Conference 2, aimed at plastics practitioners.
Year(s) Of Engagement Activity 2024
 
Description Blog: Shifting attitudes and behaviour around plastic food packaging. 
Form Of Engagement Activity Engagement focused website, blog or social media channel
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Industry/Business
Results and Impact This blog was written by one of our project partners, Jude Allen of IOM3 following attendance at one of our events.

Allan, J. (2021). Shifting attitudes and behaviour around plastic food packaging. IOM3 Institute of Materials, Minerals & Mining (online), 29th September.
Year(s) Of Engagement Activity 2021
URL https://www.iom3.org/resource/shifting-attitudes-and-behaviour-around-plastic-food-packaging.html
 
Description Event Blog: The Future of Recycling | IPT 
Form Of Engagement Activity Engagement focused website, blog or social media channel
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Policymakers/politicians
Results and Impact Blog to accompany invited talk to Parliamentary Group
Year(s) Of Engagement Activity 2023
 
Description Invited Talk: Plastic Packaging in People's Lives: from farm to fork and beyond. Exeter University seminar series, 9th May, Exeter University, UK. 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Other audiences
Results and Impact An invited seminar to an academic audience
Year(s) Of Engagement Activity 2022
 
Description Invited keynote: Weaving solutions to societal grand challenges: why marketing matters. Academy of Marketing Conference 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Other audiences
Results and Impact Invited keynote speaker at this event, the main academic conference for marketing in the UK.
Year(s) Of Engagement Activity 2022
 
Description Invited talk: Panel Discussion on New Strategies for understanding citizen behaviours & Exhibitors. Global Research and Innovation in Plastics Conference (online), Find the Future of Plastics & Polymers 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Panel discussion as part of the project to the GRIPS conference, a practitioner conference (conference stats: 80+ speakers, 50 exhibitors; registrants TBD (not availble to the public yet). Our presentation sparked excellent discussion among the audience.
Year(s) Of Engagement Activity 2022
URL https://iuk.ktn-uk.org/events/global-research-innovation-in-plastics-sustainability-2/
 
Description Invited talk: Plastic Packaging in People's Lives: Consumer Perspectives on Recycling. The Future of Recycling. Industry and Parliament Trust Dinner Discussion. 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Policymakers/politicians
Results and Impact INvited talk to parliament to a very small audience of business and political leaders.
Extensive discussion about policy in this domain, and interest in the project.
Year(s) Of Engagement Activity 2023
 
Description Invited talk: Plastic Packaging in People's Lives: Perspectives on the Consumer Attitude-Behaviour Gap: Leeds Beckett Retail Institute Briefing Conference 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Invited speaker to an industry forum event at Leeds Beckett University
Year(s) Of Engagement Activity 2022
 
Description Invited talk: Plastic Packaging in People's Lives: Valuing the afterlife of Materials. Public Lecture at Lancaster Priory. Plastic Waste and Microplastic Research 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Public/other audiences
Results and Impact General public talk by project team, initiating good discussion among the audience.
Public Lecture at Lancaster Priory. Plastic Waste and Microplastic Research Event 12th-14th July, Material Social Futures, Materials Science Institute, UK Centre for Ecology & Hydrology, Future Places Centre, Soplas, Lancaster Environment Centre, Pentland Centre for Sustainability in Business, Psychology, Future Cities Institute Sunway University & Lancaster University, Leverhulme Trust. 12th July, Lancaster University, UK.
Year(s) Of Engagement Activity 2022
 
Description Invited talk: Reflections on working on interdisciplinary funded projects 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Other audiences
Results and Impact Invited speaker to open Birmingham University Department of Marketing - Research Event on Grants and Impact.
Year(s) Of Engagement Activity 2024
 
Description Invited talk: Roberts Mart Open Day (29092022) 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Industry/Business
Results and Impact Invited talk : Plastic packaging in People's Lives (PPiPL): From farm to fork and beyond?
Audience of practitioners (40-50 participants, industry)
Increased interest in project and audience of potential Tier 2 partners.
Year(s) Of Engagement Activity 2022
 
Description Invited talk: Waste, Plastics and inter/transdisciplinarity. Single Use Plastic: A way forward? 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact Invited talk to an academic audience, very good discussion among the audience esp in relation to the international and interdisciplinary issues.
Waste, Plastics and inter/transdisciplinarity. Single Use Plastic: A way forward? Future Cities Research Institute Sunway & Lancaster University & the American Chemical Society for life, International Chemical Science Chapter in Malaysia (ACS Malaysia Chapter), 22nd April, Sunway University, Malaysia.
Year(s) Of Engagement Activity 2022
 
Description Invited talk:Plastic Packaging in People's Lives: Reflections on Engaged Academic Research. The Centre for Sustainability, Responsibility, Governance and Ethics (Surge) seminar series, 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact Invited talk to an interdiscplinary academic audience.
Year(s) Of Engagement Activity 2022
 
Description Lancaster University NERC Discipline Hopping for Environmental Solutions. 
Form Of Engagement Activity A magazine, newsletter or online publication
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact PPiPL was chosen to develop (1) The Little Book of Plastics in Everyday Life. Little Books. Imagination Lancaster, Lancaster. ISBN 9781739713300 and (2) Environmental Solutions: Tackling Plastics video (conversation between management social science and material science).
Year(s) Of Engagement Activity 2022
URL http://wp.lancs.ac.uk/environmental-solutions/files/2022/07/NERC-Plastics-in-Everyday-Life.pdf
 
Description News item: Lancashire businesses can find out how to address the big issue of plastic at this event. 
Form Of Engagement Activity A press release, press conference or response to a media enquiry/interview
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Public/other audiences
Results and Impact A series of news paper articles about our work, in the local press. THese papers appeared in a number of outlets, all listed below:

Gavelle, T. (2022). Lancashire businesses can find out how to address the big issue of plastic at this event. The Gazette (online), 23rd May.  https://www.blackpoolgazette.co.uk/business/consumer/lancashire-businesses-can-find-out-how-to-address-the-big-issue-of-plastic-at-this-event-3705380 
 
Gavelle, T. (2022). Lancashire businesses can find out how to address the big issue of plastic at this event. Lancaster Evening Post (online), 23rd May.   
 
Ground News (2021). Lancaster researchers pledge support to Plastic Free July Campaign. Ground News (online), 9th July.  
 
Mirage (2021). Lancaster University Management School research team present at global plastic waste conference. Mirage (online), 26th March. 
 
Mirage (2021). Researchers pledge support to 'Plastic Free July' campaign. Mirage (online), 30th June. 
 
North Business News (2021). Lancaster researchers pledge support to Plastic Free July Campaign. North Business News (online), 9th July.  
 
Rouncivell, G. (2021). Lancaster event to bring industry and academia together to tackle plastic waste. Lancaster Guardian (online), 17th September.  
 
Rouncivell, G. (2021). Lancaster event to bring industry and academia together to tackle plastic waste. Morecambe Visitor, 17th September.  
 
Rouncivell, G. (2021). Lancaster researchers pledge support to 'Plastic Free July' campaign, Lancaster Guardian, 9th July. 
 
Science Media Centre (2021) Expert reaction to government proposal for a ban on single-use plastics. Science Media Centre (online), 20th November.
Year(s) Of Engagement Activity 2021,2022
URL https://www.blackpoolgazette.co.uk/business/consumer/lancashire-businesses-can-find-out-how-to-addre...
 
Description Panel Discussion on Citizen Engagement & Exhibitors: GRIPS 2021 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact This event brought together the academic and industrial community, with representatives from organisations across the supply chain and across multiple sectors including: plastic packaging/FMCG, construction, agriculture, textiles, healthcare, transport. Overall, there were 1969 attendees, 186 speakers, 44 sessions at the conference. Our presentation sparked a wide-ranging discussion with academics and practitioners.
Year(s) Of Engagement Activity 2021
URL https://iuk.ktn-uk.org/events/global-research-innovation-in-plastics-sustainability/
 
Description Panel Discussion: Future Plastics 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Other audiences
Results and Impact A panel discussion at University of Exeter, bringing together industry and research experts engaged in the next generation of sustainable plastic solutions.
Year(s) Of Engagement Activity 2025
 
Description Schools workshop: Plastic Stories - Morecambe Bay Curriculum Day event. Morecambe Bay Curriculum Lancaster University, Lancaster, UK. 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Schools
Results and Impact This was an event run by Lancaster University, which we were invited to present and lead a session on plastics and their role in everyday lives.
Extensive engagement from the school children from a wide range of local schools (they were all Y6).
Year(s) Of Engagement Activity 2022
 
Description Summer breaks and plastic waste the quest for plastic free tourism BLOG in Sense & Sustainability, Fresh Perspectives on Sustainable Development. 
Form Of Engagement Activity Engagement focused website, blog or social media channel
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact Blog entry, in the journal
Year(s) Of Engagement Activity 2021
URL https://www.senseandsustainability.net/2021/09/08/summer-breaks-and-plastic-waste-the-quest-for-plas...