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DOES PERFORMANCE INFORMATION ABOUT PUBLIC SERVICES AFFECT CITIZENS' PERCEPTIONS, SATISFACTION, AND VOICE BEHAVIOUR? FIELD EXPERIMENTS WITH ABSOLUTE AND RELATIVE PERFORMANCE INFORMATION (2014)

First Author: JAMES O

Attributed to: Local Public Services and Quality of Life: An Internet Tool for Citizen Consultation to 'Join-up' Performance Assessment funded by ESRC

Abstract

No abstract provided

Bibliographic Information

Digital Object Identifier: http://dx.doi.org/10.1111/padm.12066

Publication URI: http://dx.doi.org/10.1111/padm.12066

Type: Journal Article/Review

Parent Publication: Public Administration

Issue: 2

ISSN: 14679299