D9708A2D-D987-487A-B84B-84F0D5F474E8Consumer Data Research Support Service (CDRSS)Research GrantES/L011891/1924BE15C-91F2-4AAD-941A-3F338324B6AEESRCINCOME_ACTUAL88273169A689394-0235-4340-9061-E60F1D0A797EBuilding Customer Loyalty in Intercultural Service Encounters: The Role of Service Employees' Cultural IntelligenceJournal of International Marketing4c17eb2e68d6bc4b7abcde0c95ef9d89Paparoidamis N2019-01-01http://dx.doi.org/10.1177/1069031x19837950http://dx.doi.org/10.1177/1069031x198379502Journal Article/Review5e3d7039ad0f71.60704877