Service failures in times of crisis: An analysis of eWOM emotionality. (2023)
Attributed to:
CDRC
funded by
ESRC
Abstract
No abstract provided
Bibliographic Information
Digital Object Identifier: http://dx.doi.org/10.1016/j.jbusres.2022.113349
PubMed Identifier: 36249711
Publication URI: http://europepmc.org/abstract/MED/36249711
Type: Journal Article/Review
Volume: 154
Parent Publication: Journal of business research
ISSN: 0148-2963