Hope, tolerance and empathy: employees' emotions when using an AI-enabled chatbot in a digitalised workplace (2022)

First Author: Gkinko L

Attributed to: Digital Futures at Work Research Centre funded by ESRC

Abstract

No abstract provided

Bibliographic Information

Digital Object Identifier: http://dx.doi.org/10.1108/itp-04-2021-0328

Publication URI: http://dx.doi.org/10.1108/itp-04-2021-0328

Type: Journal Article/Review

Parent Publication: Information Technology & People

Issue: 6