Health systems responsiveness: a measure of the acceptability of health-care processes and systems from the user's perspective.

First Author: Nigel Rice

Attributed to: Public services: international comparison of responsiveness using anchoring vignettes funded by ESRC

No abstract provided

Type: Book Chapter

Book Title: Performance Measurement for Health System Improvement: Experiences, Challenges and Prospects (2009)

Page Reference: 138-186

ISBN: 9780521133487