Emotional Labour at the Unit Level

First Author: Niven, K., Totterdell, P., Holman, D., Cameron D.
Attributed to:  Emotion Regulation of Others and Self (EROS): A Collaborative Research Network funded by ESRC

Abstract

No abstract provided

Bibliographic Information

Type: Book Chapter

Book Title: Emotional Labor in the 21st Century: Diverse Perspectives on Emotion Regulation at Work (2013)

Page Reference: 101-124

ISBN: 9781848729490