📣 Help Shape the Future of UKRI's Gateway to Research (GtR)

We're improving UKRI's Gateway to Research and are seeking your input! If you would be interested in being interviewed about the improvements we're making and to have your say about how we can make GtR more user-friendly, impactful, and effective for the Research and Innovation community, please email gateway@ukri.org.

Emotional Labour at the Unit Level

First Author: Niven, K., Totterdell, P., Holman, D., Cameron D.

Attributed to: Emotion Regulation of Others and Self (EROS): A Collaborative Research Network funded by ESRC

Abstract

No abstract provided

Bibliographic Information

Type: Book Chapter

Book Title: Emotional Labor in the 21st Century: Diverse Perspectives on Emotion Regulation at Work (2013)

Page Reference: 101-124

ISBN: 9781848729490