Scanning the surface : a daily diary study of emotional labour, burnout and job performance in supermarket checkout operators (2012)

First Author: David Holman (Author)
Attributed to:  Emotion Regulation of Others and Self (EROS): A Collaborative Research Network funded by ESRC

Abstract

No abstract provided

Bibliographic Information

Publication URI: http://www.kent.ac.uk/psychology/cere2012/downloads/cere-2012-programme.pdf

Type: Conference/Paper/Proceeding/Abstract