IMPACT: Improving Adult Care Together

Lead Research Organisation: University of Birmingham
Department Name: Social Work and Social Care

Abstract

IMPACT stands for 'Improving Adult Care Together'. It is a new £15 million UK centre for implementing evidence in adult social care, co-funded by the ESRC and the Health Foundation. It is led by Professor Jon Glasby at the University of Birmingham, with a Leadership Team of 12 other academics, people drawing on care and support, and policy and practice partners - along with a broader consortium of key stakeholders from across the sector and across the four nations of the UK.

IMPACT is an 'implementation centre' not a research centre, drawing on evidence gained from different types of research, the lived experience of people drawing on care and support and their carers, and the practice knowledge of social care staff. It will work across the UK to make sure that it is embedded in, and sensitive to, the very different policy contexts in each of the four nations, as well as being able to share learning across the UK as a whole.

As it gets up and running, IMPACT will seek to:
Provide practical support to implement evidence in the realities of everyday life and front-line services
Overcome the practical and cultural barriers to using evidence in such a pressured, diverse and fragmented sector
Bring key stakeholders together to share learning and co-design our work in inclusive and diverse 'IMPACT Assemblies' (based in all four nations of the UK to reflect different policy and practice contexts)
Work over three phases of development ('co-design', 'establishment' and 'delivery') to build a centre that creates sustainable change and becomes a more permanent feature of adult social care landscape

Planned Impact

Who will benefit?

IMPACT aims to contribute to a situation in which people with care needs can lead an ordinary life of their choosing. We will work with stakeholders across ASC to achieve positive impact for beneficiaries:
- People who use/need ASC and carers
- ASC practitioners
- Service providers
- People who plan and lead ASC
- Professional, industry and regulatory bodies
- National voluntary and representative/membership organisations
- Local user-led organisations and 'seldom heard' groups

How will they benefit?

People who use/need ASC and carers will benefit from the improvements in ASC that IMPACT facilitates. They will benefit by experiencing new/altered forms of support (more suitable, appropriate, flexible) to meet their needs and aspirations for a meaningful life. Numbers of beneficiaries will be large, as we intend to scale the promising improvements our delivery models encourage 'up and out'.

ASC practitioners, service providers and planners/leaders will also benefit. Service operation will become smoother, alleviating some of the strain/stress they experience. Their work should be more satisfying, and they should be freer to improve/enhance the service to which they contribute or which they provide, plan or lead. They will feel better supported and better equipped to fulfil their respective roles.

IMPACT will provide professional, industry and regulatory bodies and national voluntary or representative/membership organisations with learning about how best to improve ASC, as well as new and distinctive channels through which they can communicate their perspectives and gain understanding of the views/experiences of people receiving and delivering ASC.

Local user-led organisations and 'seldom heard' groups will benefit as IMPACT will be specifically targeting them as participants in its consultative processes and through our delivery models which involve the establishment of numerous time-limited local projects, networks and initiatives.

Enabling potential beneficiaries to engage: each 'IMPACT Assembly' (5, all 4 UK nations) will involve people with experience of using ASC services, carers, care staff, providers, commissioners and researchers. We will also engage with SCIE's existing networks; use a Lived Experience Engagement Lead to build relationships with user-led organisations / seldom heard groups; and run an online survey to collect views on our priorities, delivery models and ways of working (with 50% of respondents having experience of using/needing ASC). We will co-design our priorities and approach, and work across the different policy/practice contexts of all four UK countries. Our delivery models will use techniques that support intended beneficiaries to engage as fully/frequently as they wish, with funds allocated to support participation of groups whose involvement without such resources would not be practical.

IMPACT's approach will be guided by our evolving 'Theory of Change' (see Pathways to Impact). Our delivery models (to be refined/extended as we go) will be continuously guided by the engagement of potential beneficiaries (see Case for Support). Examples of our activities, in which beneficiaries will be involved, include: 'prevention and wellbeing' (e.g. reducing loneliness for older people); 'person-centred and assets-based approaches' (e.g. personalising care for people from BME communities); 'carers' health, wellbeing & social inclusion' (e.g. combining paid work & unpaid care); 'sustaining & supporting the ASC workforce' (e.g. supporting staff to care for others); 'strategic planning & leadership' (e.g. developing practice leadership skills); 'unmet care & support needs' (e.g. improving support for self-funders); 'technology in care' (e.g. helping providers choose the 'right' technology); 'new models of provision' (e.g. intergenerational working in residential care); and 'care, housing & health' (e.g. creating integrated neighbourhood teams).

Publications

10 25 50
 
Description As part of IMPACT's co-design phase, we conducted an online survey to explore what key stakeholders believe shape what happens in adult social care, the extent to which evidence is influential or not, how evidence could be more meaningful in future, and how IMPACT could best operate in order to enable research to be used in practice. the survey is available via the IMPACT website (which is a temporary holding site which will be further developed in 2022): https://more.bham.ac.uk/impact/wp-content/uploads/sites/49/2022/02/IMPACT-survey-report-final-2-Jan-2022.pdf
Exploitation Route We have made the findings of the survey publicly available for others to use. We have also shared proactively with the HSDR programme within NIHR, and with the Parliamentary Office of Science and Technology (POST) to help inform their forthcoming briefing on adult social care innovation.
Sectors Communities and Social Services/Policy

URL https://more.bham.ac.uk/impact/
 
Description 2021 was IMPACT's co-design phase when we were consulting with adult social care colleagues across the sector, in all its diversity and across the four nations of the UK. This included: - A national survey (completed by 2,165 people - around 20% of whom are people drawing on care and support or carers; and 25% of whom are front-line practitioners - Stakeholder engagement meetings and/or workshops with 120 adult social care stakeholders (from user-led organisations to national arms-lengths body) across the UK - The creation of 5 IMPACT Assemblies (one each in Wales, Scotland and Northern Ireland, and two in England) - each of which includes 30-35 people (with a mix of service users, carers, practitioners, providers, commissioners, researchers and others) - Appointment of a lived experience engagement lead to make links to user- and carer-led organisations and community organisations working with people whose voices are seldom heard - Sessions at a series of social care conferences to raise awareness of IMPACT's work and build relationships for the future - Input to the Archbishops' Commission on Reimagining Care, an interview to help inform a forthcoming briefing on adult social care innovation being developed by the Parliamentary Office for Science and Technology, and an invite to take part in the scoping of the 2022 House of Lords Committee on Adult Social Care However, IMPACT is an implementation centre, not a research centre - so its ways of working don't necessarily fit neatly into the researchfish format. To ensure we capture what's needed, however, our funders have advised us to provide this high level overview of key activity in 2021 so that this is appropriately recorded.
First Year Of Impact 2021
Sector Communities and Social Services/Policy
Impact Types Societal,Policy & public services

 
Description IMPACT 
Organisation British Association of Social Work
Country United Kingdom 
Sector Learned Society 
PI Contribution IMPACT is the new UK centre for implementing evidence in adult social care. The Leadership Team is made up of 13 academic, policy and practice partners - and builds on a broader consortium of approx. 20 additional membership organisations, voluntary organisations and practice partners. Our 'Critical Friends' group includes similar centres in Sweden and the Netherlands, we are advised by a Co-production Advisory Group of people who use adult social care/carers, and 5 'IMPACT Assemblies' (each is a group of 30-35n people, with a mix of users, carers, practitioners, providers, commissioners, researchers and national bodies)
Collaborator Contribution These collaborations have helped to shape 4 main delivery models which we will be testing via a series of pilot projects (in 2022) in different locations across the UK, an initial work programme (for our 2022 'Establishment' phase) and a series of principles for prioritisation which will shape our work programme for 2023-27
Impact This is a very multi-disciplinary collaboration - it includes 5 Universities (in each of the four nations of the UK), organisations led by people who use adult social care, carers organisations, and policy/practice partners (e.g. representing the adult social care workforce, adult social care leaders, social workers, and so on).
Start Year 2021
 
Description IMPACT 
Organisation Cardiff University
Country United Kingdom 
Sector Academic/University 
PI Contribution IMPACT is the new UK centre for implementing evidence in adult social care. The Leadership Team is made up of 13 academic, policy and practice partners - and builds on a broader consortium of approx. 20 additional membership organisations, voluntary organisations and practice partners. Our 'Critical Friends' group includes similar centres in Sweden and the Netherlands, we are advised by a Co-production Advisory Group of people who use adult social care/carers, and 5 'IMPACT Assemblies' (each is a group of 30-35n people, with a mix of users, carers, practitioners, providers, commissioners, researchers and national bodies)
Collaborator Contribution These collaborations have helped to shape 4 main delivery models which we will be testing via a series of pilot projects (in 2022) in different locations across the UK, an initial work programme (for our 2022 'Establishment' phase) and a series of principles for prioritisation which will shape our work programme for 2023-27
Impact This is a very multi-disciplinary collaboration - it includes 5 Universities (in each of the four nations of the UK), organisations led by people who use adult social care, carers organisations, and policy/practice partners (e.g. representing the adult social care workforce, adult social care leaders, social workers, and so on).
Start Year 2021
 
Description IMPACT 
Organisation Carers UK
Country United Kingdom 
Sector Charity/Non Profit 
PI Contribution IMPACT is the new UK centre for implementing evidence in adult social care. The Leadership Team is made up of 13 academic, policy and practice partners - and builds on a broader consortium of approx. 20 additional membership organisations, voluntary organisations and practice partners. Our 'Critical Friends' group includes similar centres in Sweden and the Netherlands, we are advised by a Co-production Advisory Group of people who use adult social care/carers, and 5 'IMPACT Assemblies' (each is a group of 30-35n people, with a mix of users, carers, practitioners, providers, commissioners, researchers and national bodies)
Collaborator Contribution These collaborations have helped to shape 4 main delivery models which we will be testing via a series of pilot projects (in 2022) in different locations across the UK, an initial work programme (for our 2022 'Establishment' phase) and a series of principles for prioritisation which will shape our work programme for 2023-27
Impact This is a very multi-disciplinary collaboration - it includes 5 Universities (in each of the four nations of the UK), organisations led by people who use adult social care, carers organisations, and policy/practice partners (e.g. representing the adult social care workforce, adult social care leaders, social workers, and so on).
Start Year 2021
 
Description IMPACT 
Organisation Skills for Care
Country United Kingdom 
Sector Charity/Non Profit 
PI Contribution IMPACT is the new UK centre for implementing evidence in adult social care. The Leadership Team is made up of 13 academic, policy and practice partners - and builds on a broader consortium of approx. 20 additional membership organisations, voluntary organisations and practice partners. Our 'Critical Friends' group includes similar centres in Sweden and the Netherlands, we are advised by a Co-production Advisory Group of people who use adult social care/carers, and 5 'IMPACT Assemblies' (each is a group of 30-35n people, with a mix of users, carers, practitioners, providers, commissioners, researchers and national bodies)
Collaborator Contribution These collaborations have helped to shape 4 main delivery models which we will be testing via a series of pilot projects (in 2022) in different locations across the UK, an initial work programme (for our 2022 'Establishment' phase) and a series of principles for prioritisation which will shape our work programme for 2023-27
Impact This is a very multi-disciplinary collaboration - it includes 5 Universities (in each of the four nations of the UK), organisations led by people who use adult social care, carers organisations, and policy/practice partners (e.g. representing the adult social care workforce, adult social care leaders, social workers, and so on).
Start Year 2021
 
Description IMPACT 
Organisation Think Local Act Personal
Country United Kingdom 
Sector Charity/Non Profit 
PI Contribution IMPACT is the new UK centre for implementing evidence in adult social care. The Leadership Team is made up of 13 academic, policy and practice partners - and builds on a broader consortium of approx. 20 additional membership organisations, voluntary organisations and practice partners. Our 'Critical Friends' group includes similar centres in Sweden and the Netherlands, we are advised by a Co-production Advisory Group of people who use adult social care/carers, and 5 'IMPACT Assemblies' (each is a group of 30-35n people, with a mix of users, carers, practitioners, providers, commissioners, researchers and national bodies)
Collaborator Contribution These collaborations have helped to shape 4 main delivery models which we will be testing via a series of pilot projects (in 2022) in different locations across the UK, an initial work programme (for our 2022 'Establishment' phase) and a series of principles for prioritisation which will shape our work programme for 2023-27
Impact This is a very multi-disciplinary collaboration - it includes 5 Universities (in each of the four nations of the UK), organisations led by people who use adult social care, carers organisations, and policy/practice partners (e.g. representing the adult social care workforce, adult social care leaders, social workers, and so on).
Start Year 2021
 
Description IMPACT 
Organisation Ulster University
Country United Kingdom 
Sector Academic/University 
PI Contribution IMPACT is the new UK centre for implementing evidence in adult social care. The Leadership Team is made up of 13 academic, policy and practice partners - and builds on a broader consortium of approx. 20 additional membership organisations, voluntary organisations and practice partners. Our 'Critical Friends' group includes similar centres in Sweden and the Netherlands, we are advised by a Co-production Advisory Group of people who use adult social care/carers, and 5 'IMPACT Assemblies' (each is a group of 30-35n people, with a mix of users, carers, practitioners, providers, commissioners, researchers and national bodies)
Collaborator Contribution These collaborations have helped to shape 4 main delivery models which we will be testing via a series of pilot projects (in 2022) in different locations across the UK, an initial work programme (for our 2022 'Establishment' phase) and a series of principles for prioritisation which will shape our work programme for 2023-27
Impact This is a very multi-disciplinary collaboration - it includes 5 Universities (in each of the four nations of the UK), organisations led by people who use adult social care, carers organisations, and policy/practice partners (e.g. representing the adult social care workforce, adult social care leaders, social workers, and so on).
Start Year 2021
 
Description IMPACT 
Organisation University of Sheffield
Country United Kingdom 
Sector Academic/University 
PI Contribution IMPACT is the new UK centre for implementing evidence in adult social care. The Leadership Team is made up of 13 academic, policy and practice partners - and builds on a broader consortium of approx. 20 additional membership organisations, voluntary organisations and practice partners. Our 'Critical Friends' group includes similar centres in Sweden and the Netherlands, we are advised by a Co-production Advisory Group of people who use adult social care/carers, and 5 'IMPACT Assemblies' (each is a group of 30-35n people, with a mix of users, carers, practitioners, providers, commissioners, researchers and national bodies)
Collaborator Contribution These collaborations have helped to shape 4 main delivery models which we will be testing via a series of pilot projects (in 2022) in different locations across the UK, an initial work programme (for our 2022 'Establishment' phase) and a series of principles for prioritisation which will shape our work programme for 2023-27
Impact This is a very multi-disciplinary collaboration - it includes 5 Universities (in each of the four nations of the UK), organisations led by people who use adult social care, carers organisations, and policy/practice partners (e.g. representing the adult social care workforce, adult social care leaders, social workers, and so on).
Start Year 2021
 
Description IMPACT 
Organisation University of Stirling
Country United Kingdom 
Sector Academic/University 
PI Contribution IMPACT is the new UK centre for implementing evidence in adult social care. The Leadership Team is made up of 13 academic, policy and practice partners - and builds on a broader consortium of approx. 20 additional membership organisations, voluntary organisations and practice partners. Our 'Critical Friends' group includes similar centres in Sweden and the Netherlands, we are advised by a Co-production Advisory Group of people who use adult social care/carers, and 5 'IMPACT Assemblies' (each is a group of 30-35n people, with a mix of users, carers, practitioners, providers, commissioners, researchers and national bodies)
Collaborator Contribution These collaborations have helped to shape 4 main delivery models which we will be testing via a series of pilot projects (in 2022) in different locations across the UK, an initial work programme (for our 2022 'Establishment' phase) and a series of principles for prioritisation which will shape our work programme for 2023-27
Impact This is a very multi-disciplinary collaboration - it includes 5 Universities (in each of the four nations of the UK), organisations led by people who use adult social care, carers organisations, and policy/practice partners (e.g. representing the adult social care workforce, adult social care leaders, social workers, and so on).
Start Year 2021
 
Description 2021 co-design phase 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Activity is summarised under 'narrative impact' section of the form
Year(s) Of Engagement Activity 2021
URL https://more.bham.ac.uk/impact/