Negotiation skills training intervention based on automated recognition of human emotion and non-verbal behaviour.
Lead Research Organisation:
Brunel University London
Department Name: Computer Science
Abstract
Details and Aims of my research: My research explores the effect of 'social signals' feedback intervention based on automated recognition of affect and non-verbal behaviours within the context of negotiation skills training. In my work I use several off-the-shelf technologies; Sociometric badges, iMotions Biometric Research Platform and Nemesysco Layered Voice Analysis, to recognise and analyse emotional expressions, vocal emotions, and body movement. A controlled experiment is used to compared standard negotiation skills feedback to feedback augmented with emotion and sensor-based social skills evaluation to explore whether negotiation performance and use of social signals vary depending on feedback condition. In my research, I focus on paired-negotiation tasks with three conditions: control (standard feedback) vs. two experimental conditions; one where both negotiators in the pair received the augmented feedback; one where only one of the pair received the augmented feedback. I collect objective and subjective measures of negotiation performance, and emotion and social signals data in order to test the following hypotheses:
Hypothesis 1: measurable changes in social signals will be evident following training in negotiation skills; changes will be greater in those who receive social signals feedback.
Hypothesis 2: training using social signals feedback will result in differences in negotiation outcomes (measured objectively and subjectively).
Future Contributions and Applications: I am looking to find out the extent to which theories of emotion and social signals can be incorporated into practical reality, as well as any potential effects of social signal, voice and facial expressions on negotiation practice and outcomes. Future practical implications of my research are in joint gain negotiation outcomes that could benefit negotiation skills teaching and learning environments.
Hypothesis 1: measurable changes in social signals will be evident following training in negotiation skills; changes will be greater in those who receive social signals feedback.
Hypothesis 2: training using social signals feedback will result in differences in negotiation outcomes (measured objectively and subjectively).
Future Contributions and Applications: I am looking to find out the extent to which theories of emotion and social signals can be incorporated into practical reality, as well as any potential effects of social signal, voice and facial expressions on negotiation practice and outcomes. Future practical implications of my research are in joint gain negotiation outcomes that could benefit negotiation skills teaching and learning environments.
Studentship Projects
Project Reference | Relationship | Related To | Start | End | Student Name |
---|---|---|---|---|---|
EP/N509437/1 | 01/10/2016 | 30/09/2021 | |||
2295385 | Studentship | EP/N509437/1 | 01/01/2017 | 28/02/2020 | Nicole Hooker |
EP/R512990/1 | 01/10/2018 | 30/09/2023 | |||
2295385 | Studentship | EP/R512990/1 | 01/01/2017 | 28/02/2020 | Nicole Hooker |
Description | The current Ph.D. thesis has effectively demonstrated the ability of social signals feedback to enhance negotiation outcomes when compared to traditional training methods. My current Ph.D. had effectively addressed several objectives set and had made numerous contributions including empirical, artifact, methodological, and practical to the wider field of Affective computing. Further details are held under a confidential cover and permission have to be sought from dstl (Ministry of Defence). |
Exploitation Route | Further research in the area (covered by an NDA) |
Sectors | Aerospace, Defence and Marine,Security and Diplomacy |
Description | Findings can be used for future research in Defence and Security (further details are covered by an NDA) |
First Year Of Impact | 2019 |
Sector | Aerospace, Defence and Marine |
Description | Negotiation skills training intervention based on automated recognition of human emotion and non-verbal behaviour. |
Amount | £1 (GBP) |
Funding ID | 2295385 |
Organisation | Engineering and Physical Sciences Research Council (EPSRC) |
Sector | Public |
Country | United Kingdom |
Start | 01/2017 |
End | 02/2020 |
Description | Collaborative partnership with several defence organisations |
Organisation | Qinetiq |
Department | QinetiQ (Farnborough) |
Country | United Kingdom |
Sector | Private |
PI Contribution | Access to resources via QinetiQ and dstl |
Collaborator Contribution | Access to resources via QinetiQ and dstl |
Impact | Contribution of knowledge. |
Start Year | 2017 |
Description | Conferences and Defence Engagement Events |
Form Of Engagement Activity | Participation in an activity, workshop or similar |
Part Of Official Scheme? | No |
Geographic Reach | National |
Primary Audience | Other audiences |
Results and Impact | Attendance and presentation of research at an HCI conference in Belfast Attendance at a MOD Conference and workshops Attendance at a MOD demonstration event |
Year(s) Of Engagement Activity | 2017,2018,2019,2020 |